In November 2025, the Rwanda Civil Aviation Authority marked a major step in its digital transformation by earning the ISO/IEC 27001:2022 certification, the global benchmark for information security management (ISMS). The certification affirms RCAA’s commitment to protecting the sensitive information it receives and manages as part of its regulatory mandate.

As Rwanda advances its digital ambitions under NST2, RCAA is modernizing how it delivers services and reinforcing the systems that uphold aviation safety. The Authority manages a broad range of information from operators and international partners, making strong security practices essential. Achieving ISO/IEC 27001:2022 strengthens RCAA’s resilience at a time when digital growth also brings rising cyber risks.

The certification confirms that RCAA has put in place a robust Information Security Management System aligned with international best practice. It ensures that both digital and paper-based information are managed responsibly and protected against threats that could affect operations or reduce stakeholder confidence.

The road to certification required teamwork, discipline, and a willingness to adopt new ways of working. Staff adjusted to stronger controls that, while sometimes unfamiliar, were needed to reduce vulnerabilities. The ISMS champions team guided the Authority through this transition, creating awareness and providing support to help everyone understand the value of the changes.

Looking ahead, the Director of ICT highlighted that maintaining the certification relies on shared responsibility, noting that, “This certification can only stand if everyone understands what is required. It is a people-driven effort that depends on consistent and responsible action across the organisation.”

Achieving ISO/IEC 27001:2022 is an important milestone, yet the work continues. Sustaining the standard calls for continuous improvement, staff awareness, and a culture that treats information security as part of daily practice. Resilience depends not only on systems but on people who understand the role they play.

With this certification, RCAA reinforces its position as a trusted aviation regulator working in line with global standards and ICAO recommended practices. It strengthens stakeholder confidence, reduces risks linked to data loss, and supports the safe and secure growth of Rwanda’s aviation ecosystem.

RCAA will continually improve its information security system and building on this achievement to support a more resilient future for the organisation and the industry it serves.